Exotic Nutrition Reviews

Exotic Nutrition is a company that focuses on manufacturing and distributing pet supplies. The prices on their website are displayed in US Dollars. The shipping costs are based on the weight of the order. For estimated shipping costs, items to be purchased can be added to the shopping cart, then the 'Change this Shipping Method' link can be selected, followed by selecting the country from the drop-down menu. Clicking the 'Get Rates' button will display the estimated shipping cost. Buyers are charged sales tax based on their ship-to state. Customers who have a tax certification of exemption can send their W-9 (Form ST-10) by email to the company. Prices are subject to change without notice. The company has received reviews mentioning reasonable pricing for their products, such as mealworms. However, some customers have reported issues with sales tax rates and return costs.

Exotic Nutrition is a company that focuses on manufacturing and distributing high-quality pet supplies. They offer a variety of products and services. Customers can place orders online or by phone, and local customers have the option to pick up their orders at the shipping facility. Most products that are unopened and in new condition can be returned for a refund, with some exceptions. The company does not sell live animals but provides a range of pet supplies. They also offer international shipping. Customers have shared positive experiences about the quality of products and the speed of delivery. However, there have been some issues reported regarding sales tax calculations and return policies. If the information is not sufficient, please let us know.

Exotic Nutrition's shipping policy states that domestic retail orders typically ship the same or next business day. For international orders, they are typically shipped within 1-3 business days (Monday through Friday). Shipping times are calculated by business days (excluding weekends and holidays). Please note that this information is subject to change and it's always a good idea to check the latest shipping policy on the Exotic Nutrition website.

At Exotic Nutrition, the Return Policy allows customers to return products within 30-days for a refund or store credit. However, there are some exclusions. Products that are unopened and in new condition can be returned for a refund. Food products that are opened can be returned for store credit to be used towards a future purchase. Non-food products that have been used are not eligible for return. Certain items like travel carriers, replacement cage parts, perishable products, heating accessories, melted yogurt products, books, Elimina, and Kage Kleen are not eligible for return. Cages are subject to a $15 restocking fee and must be returned in the original box with packing material. If a package is refused, the shipper's original shipping cost and return costs will be deducted from the return value.

Regarding the Shipping Policy, domestic retail orders typically ship the same or next business day, while international orders are typically shipped within 1-3 business days. Free economy shipping is offered for orders $49+. However, overnight shipping is not offered for free or at a discounted rate. If a package is refused, the shipper's original shipping cost and return costs will be deducted once the package is returned. International shipments are nonreturnable and nonrefundable. The customer is responsible for return shipping costs.